Shipping Policy
Shipping Policy
Effective Date: March 5, 2026
Warehouse Address: 8001 Chaucer St, Bakersfield, CA 93311, United States
Support Email: contact@gobandzus.com
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (PST, excluding holidays)
Order Cut-off Time for Same-Day Processing: 5:00 PM (PST)
1. Overview
Gobandzus is an online store serving customers primarily across the United States. Orders are processed through our fulfillment system and prepared for shipment as quickly as possible once payment has been confirmed.
Our goal is to provide reliable delivery for every smartwatch band order while keeping shipping costs transparent and easy to understand.
2. Shipping Fees
Shipping rates are calculated per order.
- United States: We offer free shipping on all orders within the US. There are no hidden charges or handling fees.
- International: Flat rate $12.99
The shipping cost remains the same regardless of the number of items in the order. There are no additional handling or hidden fees charged by our store.
3. Processing & Delivery Time
Orders placed before 5:00 PM PST on a business day usually begin processing the same day. Orders placed after the cut-off time, on weekends, or on holidays will begin processing on the next business day.
| Shipping Type | Processing Time | Estimated Transit Time |
|---|---|---|
| United States | 1–3 business days | 5–7 business days |
| International | 1–3 business days | 10–15 business days |
Total estimated delivery time is calculated as: Processing Time + Transit Time.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email that includes a tracking number. This allows you to monitor the shipment status and estimated delivery progress through the carrier’s tracking system.
5. Possible Delivery Delays
Although most orders arrive within the estimated timeframe, delays can occasionally occur due to factors outside our control. These may include:
- Incomplete or incorrect shipping address
- Severe weather conditions
- Carrier transportation disruptions
- Customs inspections for international shipments
If your order appears delayed beyond the normal delivery window, please contact our support team and we will assist you in checking the shipment status.
6. Customer Support
If you have questions regarding shipping, delivery times, or tracking information, please contact us using the details below.
Email: contact@gobandzus.com
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (PST)